Welcome to FullSpectrumEyewear.Com. We hope you are enjoying your visit and
finding everything you need. Our focus is to carry a wide variety of sunglass
styles so that our customers can find the right eyewear to suit their specific needs.
Here, at our main info page, we hope that we can answer any questions or address any problems that
may arise.
Our customer satisfaction, now and in the future, is our foremost concern.
Any comments on this matter, be they for improvement, new eyewear suggestions,
praise or criticism, should be sent using out contact form found at the bottom of this page.
1. THE SHOPPING CART
Our shopping cart is hosted with Miva Merchant. Miva is the fore runner in
secure shopping. The latest security technology is in place to keep your
information safe. If you need another payment method, we have several. Scroll
down to PAYMENT METHODS to see more information.
2. WEBSITE ORGANIZATION
Some glasses, as you will find while surfing through FullSpectrumEyewear.Com,
appear in more than one eyeglass category. This is because
these glasses have been found to serve well in more than one
application. They need this exposure to reach the broadest audience
possible and to enable said eyewear to realize their maximum potential.
3. SHIPPING METHODS
All packages are sent via USPS First Class mail. We ship daily Monday thru Friday
except holidays. Most orders go out within 24 hours. If we are unable to ship your order
within 72 hours, we will notify you of such.
4. SHIPPING COSTS
All initial orders mailed to US Military Addresses are shipped free of charge.
We do this as a service to our customers who are serving our country and to
their families. Shipping to addresses in the US and Canada is 4.99. For all
International addresses, the cost of shipping is $8.99. Please see our policy on shipping charges for exchanges and returns below.
5. CARRYING CASES
All glasses & goggles, whenever feasible, come with their own bag or pouch,
so you don't need to purchase additional cases.
6. PAYMENT METHODS
At this time we only accept Visa, Master card, American Express, or Discover. We
receive quite a few requests for bank transfer payments. Regrettably, we cannot accept bank transfers for any order,
no matter the amount. If your mailing a payment, please use secure registered mail
with delivery confirmation. Money orders are treated the same as cash and
processed immediately. Checks must clear before the product is mailed. This
generally takes 2-3 business days.
7. INTERNATIONAL ORDERS
We will gladly process international orders. The cost for international shipping is just $8.99.
Please note that international orders cannot exceed $75.00. You may also mail
cash, check or money order to the mailing address listed above. If your mailing
a payment, please use secure registered mail with delivery confirmation. Money
orders are treated the same as cash and processed immediately. Checks must clear
before the product is mailed. This generally takes 2-3 business days.
8. RETURNS AND EXCHANGES
We are happy exchange anything that does not work out for you.
All exchanges must be received within 14 days of the original order. All we ask is that you make sure the item is in new condition, and your
original order invoice is included--we cannot process an order without it.
Also, please circle the item that you are exchanging and write a brief note
explaining what you would like to exchange the item for. Such as "please
exchange for KD with Purple Lens" or "please exchange for clear lens".
Please include payment in the amount of $3.00 for re-shipment of your order.
Exchanges can't be mailed until exchange shipping is paid.Send exchanges to:
FullSpectrumEyewear.Com
P.O. Box 263
Hockley, TX
77447
9. PRIVACY POLICY
FullSpectrumEyewear.Com respects your privacy and the security of the data that
visitors provide.
Personal information:
We do not sell, share or disclose any personal information with any third
parties. Any information you give us is held with the utmost care and security,
and will only be used to fulfill your order.
Because we use Miva Merchant checkout, your credit card information is never in our
system, or seen by us.
Security:
This site has security measures in place to protect from the loss or misuse of
information you provide. SSL encryption is used to guarantee secure transactions.
If you have any questions about this privacy statement, practices, or your
dealings with this website, please see the contact information above and let us
know.
10. "DO YOU HAVE A CATALOG?"
Thank you for your interest. Because of our constantly changing selection of
glasses and our concern for natural resources, we do not print a paper catalog.
FullSpectrumEyewear.Com is 100% online. We also use recycled packing materials
inside most of our packages.11.
"CAN I GET WHOLESALE PRICING?"
Yes you can. We have a simple method of determining wholesale discounts.
These discounts are available on most of our glasses. The general rule is as
follows.
1 Dozen
- 10% Discount Available
2 Dozen
- 20% Discount Available
3 Dozen
- 30% Discount Available
4 Dozen
- 40% Discount Available
5 Dozen
- 50% Discount Available
6 Dozen
- 50% Max Discount
12.
"HOW DO I SUBMIT A PHOTO AND GET A COUPON?"
Simply email your photo, or a link to the photo, along with your name to info @ fullspectrumeyewear . com.
If we are able to use the photo, we will email you a coupon code toward a free
pair of sunglasses.
Fullspectrumeyewear.Com
P.O. Box 263
Hockley, TX 77447
360-648-3036
Quick Contact Form
Our quick contact form is fast and easy to use. It reduces the amount of spam we
deal with and allows us to answer your questions and concerns more quickly. Your
information is never sold or released. No matter what the nature of your
question, using this form is the quickest way to get an answer.Please use our quick contact form for all inquiries.
If you are looking for a specific style of glasses, please
include a URL where the glasses can be seen.
FullSpectrumEyewear.Com - 360-648-3036
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